When signing up for a demo or live account with any entity of the Saxo Bank Group, this entity will, for administrative, commercial and/or legal purposes, require and store information about the user, including, but not limited to, name and address. Furthermore, the Saxo Bank Group may require some financial information for credit assessment purposes, as well as users’ e-mail address to be able to mail the login information. Users’ e-mail addresses will not be passed on to third parties, but may be used by any entity of the Saxo Bank Group for the promotion of its products and services. Any user who does not wish to receive such marketing material can send an e-mail stating so to MTSupport@SaxoBank.com
The Saxo Bank Group is obliged by law to treat personal data as confidential and may not pass on or use any personal data without valid legal grounds.
All personal data benefits from this full protection and will only be disclosed to third parties such as administrative or judicial authorities if the Saxo Bank Group is compelled to do so pursuant to the applicable law, or if the registered has given its written consent to such disclosure. The registered may revoke such consent or modify its extent at any time.
Without prejudice to the above, the Saxo Bank Group can disclose the following information:
- General customer data, such as name, address and personal registration number, to companies carrying out administrative tasks for the Saxo Bank
- Group. General customer data about corporate customers to financial institutions subject to professional secrecy, for the purpose of marketing and advisory services.
In accordance with the provisions of the Danish Act on Processing of Personal Data, any Saxo Bank Group customer has a right to be informed about the data that the Saxo Bank Group holds about him/her/it. The Saxo Bank Group may charge a fee for providing such information in writing to the registered, according to rates fixed by the Danish Ministry of Justice.
If the data held about a registered of the Saxo Bank Group proves inaccurate or outdated, the Saxo Bank Group will correct the registered data immediately upon the request of the registered. The registered may also choose to modify its data on its own initiative by contacting the Saxo Bank Group directly. Questions and concerns can be directed to the Saxo Bank Group by e-mail at CustomerRelations@Saxobank.com
or by telephone at +45 39 77 40 00